Frequently Asked Question [FAQ]

1. What type of products do you sell?
We specialize in high-quality jewelry, including rings, necklaces, bracelets, earrings, and other premium accessories. Our collection features both timeless classics and trendy pieces suitable for all occasions.

2. Is everything on the store brand new?
Yes. All items sold in our store are 100% brand new, unused, and inspected for quality before being shipped out.

3. Do you offer warranties on your products?
Yes, we offer a warranty on select items to cover manufacturing defects. Warranty details vary per product and can be found on the product page or requested from our support team.

4. How can I place an order?
Simply browse our store, select your desired item, choose the size or variation (if applicable), and click "Add to Cart." Proceed to checkout and complete your payment to finalize your order.

5. Where do you ship?
We ship worldwide. Shipping options and fees will be shown at checkout based on your location.

6. How long does shipping take?
Shipping time depends on your location.

Local orders: usually 3–7 business days

International orders: 7–15 business days
You will receive an estimated delivery date at checkout.

7. What is your return policy?
We accept returns within 30 days of delivery, as long as the item is unused, unworn, and in its original packaging. Please contact us before sending any item back.

8. How do I track my order?
Once your order is shipped, you’ll receive a tracking number via email. You can use it to monitor the delivery status in real time.

9. Do you offer discounts or promotions?
Yes! We occasionally run sales, limited-time offers, and exclusive discount codes. Subscribe to our newsletter or follow us on social media to stay updated.

10. Is my payment information secure?
Absolutely. Our store uses encrypted and secure payment gateways to ensure your personal and financial information is fully protected.