At fashion angel customer satisfaction is our priority. If you are not completely satisfied with your purchase, we’re here to help. Please review our refund policy below.

📦 Returns

You have 30 days from the date of delivery to return an item for a refund or exchange.

To be eligible for a return

The item must be unused, in its original packaging, and in the same condition that you received it.

You’ll need to provide proof of purchase (receipt or order number).

To start a return, contact us at support@fashion angel.com
We’ll provide return instructions and a return authorization (if applicable).

Please do not send items back without first contacting our support team.

💰 Refunds

Once we receive and inspect your returned item, we’ll notify you of the status of your refund.

If approved, your refund will be processed to your original payment method.

Refunds typically take 5–10 business days to appear, depending on your bank or credit card provider.

🔄 Exchanges

If you received a defective or incorrect item, we will replace it at no additional cost.
Please contact us within 7 days of receiving your order.

🚚 Return Shipping

If the return is due to our error (damaged, wrong item), we’ll cover return shipping.

For all other returns, the customer is responsible for return shipping costs.

We recommend using a trackable shipping service or purchasing shipping insurance. We cannot guarantee receipt of returned items without tracking.