At fashion angel customer satisfaction is our first  priority. If you are not completetly satisfied with your purchase, were here to help. please review our refund policy below.

Eligibility for Refunds

• Refunds are only available for damaged, defective, or wrong items received.

• You must contact us within [7] days of delivery to request a refund.

• Item must be unused, unworn, and in original packaging

Non-Refundable Items

• Custom or personalized jewelry

• Sale/discounted items

• Change of mind or wrong size ordered (unless stated otherwise)

Process

1. Send us proof (photo/video) of the issue.

2. Once approved, we will arrange a return or refund.

3. Refund will be sent to your original payment method.

Return Shipping
Return shipping fees may be the customer’s responsibility unless the fault is ours.

Refund Time
Refunds may take [30] business days to reflect depending on your bank/payment method.